Delivery

Delivery

Most orders can be delivered on our own trucks at our minimum charge. Shipping charges for your order will be calculated and displayed at checkout.

Please note that PermaChar's charred timber is a labour intensive process and can take longer than usual timber to be produced. Please contact us for an estimated delivery time. You will then receive a shipment confirmation email/text as soon as we have a firm delivery date. Our driver will contact you before delivery to confirm.

Delivery Costs
Standard delivery costs for England and Wales are as follows. For more information on Scotland and Ireland, please contact us, as other shipping methods are used.

PermaChar (Spahaus) trucks: £79
Pallet: £150
Dedicated Truck: £150 - £399

Damages
Please check your order upon delivery. PermaChar (Spahaus) is not liable for any products damaged or lost during shipping. If you received your order damaged, please alert the driver and contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim as used or partially used materials will not be refunded/replaced.

International Deliveries
We do not currently ship outside the UK and Ireland.